.page-faq {
  --faq-line: rgba(11, 29, 42, 0.11);
  --faq-line-dark: rgba(245, 242, 234, 0.16);
  --faq-shadow: 0 20px 40px -32px rgba(11, 29, 42, 0.75);
  --faq-radius: 16px;
  background: var(--frost);
  color: var(--ink);
  font-family: var(--font-body);
  overflow-x: hidden;
}

/* ---------- 首屏 ---------- */

.page-faq .faq-hero {
  position: relative;
  overflow: hidden;
  background:
    radial-gradient(120% 90% at 88% 0%, rgba(201, 164, 92, 0.16), transparent 58%),
    radial-gradient(90% 80% at 0% 100%, rgba(127, 169, 155, 0.14), transparent 62%),
    var(--ink);
  color: var(--frost);
  padding-block: clamp(1.75rem, 6vw, 3.25rem) clamp(2.75rem, 8vw, 5.5rem);
}

.page-faq .faq-hero::after {
  content: "";
  position: absolute;
  right: -18%;
  bottom: -55%;
  width: min(620px, 105vw);
  aspect-ratio: 1;
  border-radius: 50%;
  border: 1px solid rgba(201, 164, 92, 0.22);
  box-shadow:
    0 0 0 42px rgba(201, 164, 92, 0.055),
    0 0 0 96px rgba(201, 164, 92, 0.032);
  pointer-events: none;
}

.page-faq .faq-hero__inner {
  position: relative;
  z-index: 1;
  display: grid;
  gap: 1.1rem;
}

.page-faq .faq-hero__crumb {
  font-family: var(--font-ui);
  font-size: 0.8125rem;
  letter-spacing: 0.04em;
  color: rgba(245, 242, 234, 0.62);
}

.page-faq .faq-hero__crumb .crumbs__link {
  color: rgba(245, 242, 234, 0.78);
  text-decoration: none;
}

.page-faq .faq-hero__crumb .crumbs__link:hover {
  color: var(--gold);
}

.page-faq .faq-hero__crumb .crumbs__current {
  color: var(--gold);
}

.page-faq .faq-hero__sep {
  margin-inline: 0.5rem;
  color: rgba(245, 242, 234, 0.35);
}

.page-faq .faq-hero__eyebrow {
  margin: 0;
  font-family: var(--font-mono);
  font-size: 0.75rem;
  letter-spacing: 0.28em;
  color: var(--gold);
}

.page-faq .faq-hero__title {
  margin: 0;
  font-family: var(--font-display);
  font-weight: 300;
  font-size: clamp(2.1rem, 8.4vw, 4.5rem);
  line-height: 1.06;
  letter-spacing: -0.02em;
  color: var(--frost);
  text-wrap: balance;
}

.page-faq .faq-hero__lead {
  margin: 0;
  max-width: 54ch;
  font-size: clamp(0.95rem, 2.4vw, 1.0625rem);
  line-height: 1.85;
  color: rgba(245, 242, 234, 0.84);
}

.page-faq .faq-hero__aside {
  margin-top: 0.75rem;
  padding-top: 1.25rem;
  border-top: 1px solid var(--faq-line-dark);
}

.page-faq .faq-hero__aside-title {
  margin: 0 0 0.75rem;
  font-family: var(--font-ui);
  font-size: 0.8125rem;
  letter-spacing: 0.14em;
  color: rgba(245, 242, 234, 0.6);
}

.page-faq .faq-hero__facts {
  margin: 0;
  padding: 0;
  list-style: none;
  display: grid;
  gap: 0.6rem;
  font-family: var(--font-ui);
  font-size: 0.9rem;
  line-height: 1.6;
  color: rgba(245, 242, 234, 0.9);
}

.page-faq .faq-hero__facts li {
  display: flex;
  align-items: baseline;
  gap: 0.55rem;
}

.page-faq .faq-hero__num {
  min-width: 2.2ch;
  font-size: 1.375rem;
  line-height: 1;
  color: var(--gold);
  font-weight: 600;
}

/* ---------- 三步 ---------- */

.page-faq .faq-steps {
  background: var(--paper);
  padding-block: clamp(2.5rem, 7vw, 4.5rem);
}

.page-faq .faq-steps__inner {
  display: grid;
  gap: clamp(1.5rem, 4vw, 2.5rem);
}

.page-faq .faq-steps__head {
  display: grid;
  gap: 0.75rem;
  max-width: 62ch;
}

.page-faq .faq-steps__head .eyebrow {
  margin: 0;
  font-family: var(--font-mono);
  font-size: 0.75rem;
  letter-spacing: 0.22em;
  color: var(--gold-dim);
}

.page-faq .faq-steps__title {
  margin: 0;
  font-family: var(--font-display);
  font-weight: 600;
  font-size: clamp(1.75rem, 5.4vw, 2.6rem);
  line-height: 1.16;
  letter-spacing: -0.01em;
  color: var(--ink);
}

.page-faq .faq-steps__intro {
  margin: 0;
  font-size: 1rem;
  line-height: 1.85;
  color: var(--ink-2);
}

.page-faq .faq-steps__figure {
  margin: 0;
}

.page-faq .faq-steps__body {
  display: grid;
  gap: clamp(1.25rem, 3.5vw, 2.5rem);
}

.page-faq .faq-rail {
  min-width: 0;
}

.page-faq .faq-rail__caption {
  margin: 0 0 0.6rem;
  font-family: var(--font-mono);
  font-size: 0.6875rem;
  letter-spacing: 0.2em;
  color: var(--slate);
}

.page-faq .faq-rail__list {
  display: flex;
  gap: 0.25rem;
  overflow-x: auto;
  padding-bottom: 0.35rem;
  scrollbar-width: none;
}

.page-faq .faq-rail__list::-webkit-scrollbar {
  display: none;
}

.page-faq .faq-rail__item {
  flex: 0 0 auto;
  display: inline-flex;
  align-items: center;
  gap: 0.5rem;
  padding: 0.5rem 0.75rem;
  border: 1px solid rgba(11, 29, 42, 0.14);
  border-radius: 999px;
  text-decoration: none;
  font-family: var(--font-ui);
  font-size: 0.8125rem;
  color: var(--slate);
  white-space: nowrap;
  background: rgba(245, 242, 234, 0.55);
  transition: color 0.2s ease, border-color 0.2s ease, background-color 0.2s ease;
}

.page-faq .faq-rail__num {
  font-size: 0.75rem;
  color: var(--gold-dim);
}

.page-faq .faq-rail__item:hover,
.page-faq .faq-rail__item[aria-current="true"] {
  color: var(--ink);
  border-color: var(--gold);
  background: rgba(201, 164, 92, 0.16);
}

.page-faq .faq-rail__item[aria-current="true"] .faq-rail__num {
  color: var(--ink);
}

.page-faq .faq-steps__list {
  min-width: 0;
  display: grid;
  gap: 1rem;
}

.page-faq .step-block {
  scroll-margin-top: 1.5rem;
}

.page-faq .step {
  background: var(--frost);
  border: 1px solid rgba(11, 29, 42, 0.09);
  border-radius: var(--faq-radius);
  box-shadow: var(--faq-shadow);
  overflow: hidden;
}

.page-faq .step__summary {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr) auto;
  align-items: center;
  gap: 0.85rem 1rem;
  padding: 1rem 1.1rem;
  cursor: pointer;
  list-style: none;
}

.page-faq .step__summary::-webkit-details-marker {
  display: none;
}

.page-faq .step__num {
  font-size: clamp(1.5rem, 5vw, 2rem);
  line-height: 1;
  letter-spacing: -0.03em;
  color: var(--gold);
  font-weight: 600;
}

.page-faq .step__head {
  display: grid;
  gap: 0.22rem;
  min-width: 0;
}

.page-faq .step__title {
  font-family: var(--font-display);
  font-size: 1.0625rem;
  font-weight: 600;
  line-height: 1.35;
  color: var(--ink);
}

.page-faq .step__hint {
  font-family: var(--font-ui);
  font-size: 0.8125rem;
  line-height: 1.5;
  color: var(--slate);
}

.page-faq .step__chevron {
  width: 10px;
  height: 10px;
  border-right: 2px solid var(--gold-dim);
  border-bottom: 2px solid var(--gold-dim);
  transform: rotate(45deg) translate(-3px, -3px);
  transition: transform 0.25s ease;
}

.page-faq .step[open] .step__chevron {
  transform: rotate(225deg) translate(-3px, -3px);
}

.page-faq .step[open] .step__title {
  color: var(--ink);
}

.page-faq .step__body {
  padding: 0 1.1rem 1.15rem;
  border-top: 1px dashed var(--faq-line);
}

.page-faq .step__points {
  margin: 1rem 0 0;
  padding: 0;
  list-style: none;
  display: grid;
  gap: 0.7rem;
  font-size: 0.9375rem;
  line-height: 1.8;
  color: var(--ink-2);
}

.page-faq .step__points li {
  position: relative;
  padding-left: 1.15rem;
}

.page-faq .step__points li::before {
  content: "";
  position: absolute;
  left: 0;
  top: 0.72em;
  width: 6px;
  height: 6px;
  background: var(--gold);
  transform: rotate(45deg);
}

.page-faq .step__note {
  margin: 0.9rem 0 0;
  padding: 0.7rem 0.85rem;
  border-left: 2px solid var(--ochre);
  background: rgba(169, 111, 79, 0.09);
  border-radius: 0 var(--r-sm) var(--r-sm) 0;
  font-family: var(--font-ui);
  font-size: 0.8125rem;
  line-height: 1.7;
  color: var(--ink-2);
}

.page-faq .step__foot {
  margin-top: 1.1rem;
  display: grid;
  gap: 0.75rem;
  align-items: center;
}

.page-faq .step__done {
  margin: 0;
  display: flex;
  align-items: baseline;
  gap: 0.45rem;
  font-family: var(--font-ui);
  font-size: 0.8125rem;
  line-height: 1.6;
  color: var(--celadon);
  font-weight: 500;
}

.page-faq .step__check {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 1.05rem;
  height: 1.05rem;
  flex: 0 0 auto;
  border-radius: 50%;
  background: var(--celadon-pale);
  color: #2F5148;
  font-size: 0.7rem;
  line-height: 1;
}

.page-faq .step__foot .btn {
  justify-self: start;
}

/* ---------- 常见问答 ---------- */

.page-faq .faq-quiz {
  background: var(--frost);
  padding-block: clamp(2.5rem, 7vw, 4.5rem);
}

.page-faq .faq-quiz__inner {
  display: grid;
  gap: clamp(1.75rem, 4vw, 2.75rem);
}

.page-faq .faq-quiz__head {
  display: grid;
  gap: 0.7rem;
  max-width: 58ch;
}

.page-faq .faq-quiz__head .eyebrow {
  margin: 0;
  font-family: var(--font-mono);
  font-size: 0.75rem;
  letter-spacing: 0.22em;
  color: var(--gold-dim);
}

.page-faq .faq-quiz__title {
  margin: 0;
  font-family: var(--font-display);
  font-weight: 300;
  font-size: clamp(1.6rem, 5vw, 2.35rem);
  line-height: 1.22;
  letter-spacing: -0.01em;
  color: var(--ink);
}

.page-faq .faq-quiz__intro {
  margin: 0;
  font-size: 0.9375rem;
  line-height: 1.8;
  color: var(--slate);
}

.page-faq .qa-list {
  display: grid;
  gap: clamp(1.5rem, 4vw, 2.25rem);
}

.page-faq .qa-group__title {
  display: flex;
  align-items: center;
  gap: 0.7rem;
  margin: 0 0 0.65rem;
  font-family: var(--font-ui);
  font-size: 0.875rem;
  font-weight: 600;
  letter-spacing: 0.16em;
  color: var(--ink);
}

.page-faq .qa-group__title::before {
  content: "";
  width: 28px;
  height: 2px;
  flex: 0 0 auto;
  background: var(--gold);
}

.page-faq .qa-group__list {
  display: grid;
}

.page-faq .qa {
  border-top: 1px solid var(--faq-line);
}

.page-faq .qa:last-child {
  border-bottom: 1px solid var(--faq-line);
}

.page-faq .qa__q {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 1rem;
  padding: 0.9rem 0.15rem;
  list-style: none;
  cursor: pointer;
  font-family: var(--font-ui);
  font-size: 0.9375rem;
  line-height: 1.6;
  color: var(--ink);
  transition: color 0.2s ease;
}

.page-faq .qa__q::-webkit-details-marker {
  display: none;
}

.page-faq .qa__q:hover {
  color: var(--gold-dim);
}

.page-faq .qa__mark {
  flex: 0 0 auto;
  font-family: var(--font-mono);
  font-size: 0.9rem;
  line-height: 1.6;
  color: var(--gold-dim);
  transition: color 0.2s ease, transform 0.2s ease;
}

.page-faq .qa[open] .qa__q {
  color: var(--ink);
}

.page-faq .qa[open] .qa__mark {
  color: var(--gold);
  transform: rotate(45deg);
}

.page-faq .qa__a {
  padding: 0 0.15rem 1.05rem;
}

.page-faq .qa__a p {
  margin: 0;
  max-width: 62ch;
  font-size: 0.9375rem;
  line-height: 1.85;
  color: var(--ink-2);
}

/* ---------- 苹果回访 ---------- */

.page-faq .faq-apple {
  background:
    linear-gradient(180deg, rgba(23, 49, 63, 0.9), rgba(11, 29, 42, 1)),
    var(--ink);
  color: var(--frost);
  padding-block: clamp(2.5rem, 7vw, 4.5rem);
}

.page-faq .faq-apple__inner {
  display: grid;
  gap: clamp(1.75rem, 4vw, 3rem);
}

.page-faq .faq-apple__copy {
  display: grid;
  gap: 0.9rem;
  align-content: start;
}

.page-faq .faq-apple__copy .eyebrow {
  margin: 0;
  font-family: var(--font-mono);
  font-size: 0.75rem;
  letter-spacing: 0.22em;
  color: var(--gold);
}

.page-faq .faq-apple__title {
  margin: 0;
  font-family: var(--font-display);
  font-weight: 300;
  font-size: clamp(1.6rem, 5vw, 2.4rem);
  line-height: 1.2;
  color: var(--frost);
}

.page-faq .faq-apple__text {
  margin: 0;
  max-width: 56ch;
  font-size: 0.9375rem;
  line-height: 1.85;
  color: rgba(245, 242, 234, 0.82);
}

.page-faq .faq-apple__path {
  margin: 0.5rem 0 0;
  padding: 0;
  list-style: none;
  display: grid;
  gap: 0;
}

.page-faq .path-node {
  position: relative;
  display: grid;
  grid-template-columns: 2.25rem minmax(0, 1fr);
  gap: 0.15rem 0.85rem;
  padding: 0.85rem 0 0.85rem 0;
  border-left: 1px solid var(--faq-line-dark);
  padding-left: 1rem;
}

.page-faq .path-node::before {
  content: "";
  position: absolute;
  left: -4.5px;
  top: 1.15rem;
  width: 8px;
  height: 8px;
  background: var(--gold);
  transform: rotate(45deg);
}

.page-faq .path-node:first-child::after {
  content: "";
  position: absolute;
  left: -1px;
  top: 0;
  height: 1.15rem;
  width: 1px;
}

.page-faq .path-node__num {
  grid-row: 1 / 3;
  font-size: 0.8125rem;
  color: var(--gold);
  letter-spacing: 0.06em;
  padding-top: 0.15rem;
}

.page-faq .path-node__label {
  font-family: var(--font-ui);
  font-size: 0.9375rem;
  font-weight: 600;
  color: var(--frost);
  line-height: 1.5;
}

.page-faq .path-node__desc {
  font-family: var(--font-ui);
  font-size: 0.8125rem;
  line-height: 1.7;
  color: rgba(245, 242, 234, 0.66);
}

.page-faq .faq-apple__copy .btn {
  justify-self: start;
  margin-top: 0.5rem;
}

.page-faq .faq-apple__figure {
  margin: 0;
  align-self: start;
}

.page-faq .faq-apple__figure .figure__caption {
  color: rgba(245, 242, 234, 0.6);
}

/* ---------- 联系顾问 ---------- */

.page-faq .faq-help {
  background: var(--paper);
  padding-block: clamp(2.5rem, 7vw, 4.5rem);
}

.page-faq .faq-help__inner {
  display: grid;
  gap: clamp(1.5rem, 4vw, 2.5rem);
}

.page-faq .faq-help__head {
  display: grid;
  gap: 0.7rem;
  max-width: 60ch;
}

.page-faq .faq-help__head .eyebrow {
  margin: 0;
  font-family: var(--font-mono);
  font-size: 0.75rem;
  letter-spacing: 0.22em;
  color: var(--gold-dim);
}

.page-faq .faq-help__title {
  margin: 0;
  font-family: var(--font-display);
  font-weight: 600;
  font-size: clamp(1.6rem, 5vw, 2.35rem);
  line-height: 1.2;
  color: var(--ink);
}

.page-faq .faq-help__intro {
  margin: 0;
  font-size: 0.9875rem;
  line-height: 1.85;
  color: var(--ink-2);
}

.page-faq .help-grid {
  display: grid;
  gap: 1rem;
}

.page-faq .help-card {
  padding: clamp(1.1rem, 3vw, 1.6rem);
  background: rgba(245, 242, 234, 0.72);
  border: 1px solid rgba(11, 29, 42, 0.1);
  border-radius: var(--faq-radius);
}

.page-faq .help-card--contact {
  background: var(--ink);
  border-color: var(--ink-2);
  color: var(--frost);
}

.page-faq .help-card__title {
  margin: 0 0 0.9rem;
  font-family: var(--font-ui);
  font-size: 0.9375rem;
  font-weight: 600;
  letter-spacing: 0.1em;
  color: var(--gold);
}

.page-faq .help-list {
  margin: 0;
  padding: 0;
  list-style: none;
  display: grid;
  gap: 0.75rem;
  font-family: var(--font-ui);
  font-size: 0.875rem;
  line-height: 1.75;
  color: var(--ink-2);
}

.page-faq .help-list li {
  display: grid;
  gap: 0.15rem;
}

.page-faq .help-list__k {
  font-size: 0.8125rem;
  letter-spacing: 0.06em;
  color: var(--gold-dim);
  font-weight: 600;
}

.page-faq .help-card__line {
  margin: 0 0 0.55rem;
  font-family: var(--font-ui);
  font-size: 0.875rem;
  line-height: 1.7;
  color: rgba(245, 242, 234, 0.88);
  word-break: break-word;
}

.page-faq .help-card__line .mono {
  color: var(--gold);
}

.page-faq .help-card__tip {
  margin: 0.9rem 0 1.15rem;
  padding: 0.65rem 0.8rem;
  border-left: 2px solid var(--celadon);
  background: rgba(127, 169, 155, 0.14);
  border-radius: 0 var(--r-sm) var(--r-sm) 0;
  font-family: var(--font-ui);
  font-size: 0.8125rem;
  line-height: 1.7;
  color: rgba(245, 242, 234, 0.82);
}

/* ---------- 内容维护 ---------- */

.page-faq .faq-updates {
  background: var(--frost);
  padding-block: clamp(2rem, 6vw, 3.5rem) clamp(2.5rem, 7vw, 4.5rem);
}

.page-faq .faq-updates__inner {
  display: grid;
}

.page-faq .update-panel {
  padding: clamp(1.25rem, 4vw, 2.25rem);
  border: 1px solid rgba(11, 29, 42, 0.12);
  border-radius: var(--faq-radius);
  background:
    linear-gradient(135deg, rgba(201, 164, 92, 0.12), transparent 62%),
    rgba(231, 221, 203, 0.5);
  display: grid;
  gap: 0.75rem;
}

.page-faq .update-panel .eyebrow {
  margin: 0;
  font-family: var(--font-mono);
  font-size: 0.75rem;
  letter-spacing: 0.22em;
  color: var(--gold-dim);
}

.page-faq .update-panel__title {
  margin: 0;
  font-family: var(--font-display);
  font-weight: 600;
  font-size: clamp(1.35rem, 4vw, 1.85rem);
  line-height: 1.25;
  color: var(--ink);
}

.page-faq .update-panel__text {
  margin: 0;
  max-width: 66ch;
  font-size: 0.9375rem;
  line-height: 1.85;
  color: var(--ink-2);
  word-break: break-word;
}

.page-faq .update-panel__text .mono {
  color: var(--gold-dim);
}

.page-faq .update-panel__links {
  display: flex;
  flex-wrap: wrap;
  gap: 0.65rem;
  margin-top: 0.35rem;
}

/* ---------- 响应式 ---------- */

@media (min-width: 640px) {
  .page-faq .step__summary {
    gap: 1rem 1.25rem;
    padding: 1.1rem 1.35rem;
  }

  .page-faq .step__body {
    padding: 0 1.35rem 1.35rem;
  }

  .page-faq .step__foot {
    grid-template-columns: minmax(0, 1fr) auto;
    align-items: center;
  }

  .page-faq .step__foot .btn {
    justify-self: end;
  }

  .page-faq .help-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (min-width: 900px) {
  .page-faq .faq-hero__inner {
    grid-template-columns: minmax(0, 7fr) minmax(0, 4fr);
    column-gap: clamp(2rem, 5vw, 4rem);
    align-items: end;
  }

  .page-faq .faq-hero__crumb,
  .page-faq .faq-hero__eyebrow,
  .page-faq .faq-hero__title {
    grid-column: 1 / -1;
  }

  .page-faq .faq-hero__lead {
    grid-column: 1 / 2;
  }

  .page-faq .faq-hero__aside {
    grid-column: 2 / 3;
    margin-top: 0;
    padding-top: 0;
    padding-left: 1.5rem;
    border-top: 0;
    border-left: 1px solid var(--faq-line-dark);
    align-self: start;
  }

  .page-faq .faq-apple__inner {
    grid-template-columns: minmax(0, 6fr) minmax(0, 5fr);
    align-items: start;
  }

  .page-faq .faq-apple__figure {
    margin-top: 0.5rem;
  }
}

@media (min-width: 960px) {
  .page-faq .faq-steps__body {
    grid-template-columns: 190px minmax(0, 1fr);
    align-items: start;
  }

  .page-faq .faq-rail {
    position: sticky;
    top: 1.75rem;
  }

  .page-faq .faq-rail__list {
    flex-direction: column;
    gap: 0;
    overflow: visible;
    padding-bottom: 0;
  }

  .page-faq .faq-rail__item {
    width: 100%;
    border: 0;
    border-left: 2px solid var(--faq-line);
    border-radius: 0;
    background: transparent;
    padding: 0.65rem 0.5rem 0.65rem 0.9rem;
    white-space: normal;
  }

  .page-faq .faq-rail__item:hover,
  .page-faq .faq-rail__item[aria-current="true"] {
    border-left-color: var(--gold);
    background: linear-gradient(90deg, rgba(201, 164, 92, 0.2), transparent 72%);
  }

  .page-faq .qa-list {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    column-gap: clamp(2rem, 5vw, 4rem);
    row-gap: clamp(1.5rem, 3vw, 2.25rem);
    align-items: start;
  }

  .page-faq .faq-quiz__inner {
    gap: clamp(2rem, 4vw, 3rem);
  }
}

@media (min-width: 1120px) {
  .page-faq .faq-hero__inner {
    grid-template-columns: minmax(0, 8fr) minmax(0, 3.6fr);
  }

  .page-faq .step__summary {
    padding: 1.25rem 1.6rem;
  }

  .page-faq .step__body {
    padding: 0 1.6rem 1.5rem;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .step__chevron,
  .page-faq .qa__mark,
  .page-faq .faq-rail__item {
    transition: none;
  }
}